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"Please uninstall and then reinstall the application using the CD Key from your CD case"

If after reinstalling you still cannot connect to Battle.net you will need to call the Blizzard Entertainment Support Department at (949) 955-1382.
Please have the following information available:
• Name
• Address
• Phone number and Area Code
• The store (and its location) where you purchased the game
• Your CD Key
• The game manual
• and the game box

Contact the Blizzard Entertainment technical support staff
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