It is essential that email settings are correct when sending mail. Installing the Freeserve software should automatically set up an email account for you.
To check that the details for an existing email account are correct follow the steps below.
1. Select 'Tools', then 'Accounts' from the Outlook Express menu bar.

2. Highlight the appropriate account (which will ususally be lsited as 'pop.freeserve.net') by clicking on it with your mouse, then select 'Properties'.

3. From the Properties box, click on the 'General' tab at the top. Make sure that the name, organisation, e-mail address, and reply to address that you want to appear on your e-mails is correct. The account is usually labelled 'pop.freeserve.net', but this is not important.

4. Now click on the 'Server' tab at the top.

- The outgoing mail server (SMTP) should be set to smtp.freeserve.net
- The incoming mail server (POP) should be set to pop.freeserve.net
- In the 'Incoming Mail Server' section, 'Logon using' should be selected, and you should enter your username and password in the boxes provided.
Your username and password were chosen when you set up your account with Freeserve.
As a guide, if your e-mail address was, for example, 'myname@myaddress.freeserve.co.uk', your username would be 'myaddress.freeserve.co.uk'.
Your password is case sensitive, so you must enter it exactly as it was entered when you set up your account. For instance, 'MyPaSswoRd' is not the same as 'mypassword'.
- 'Logon using Secure Password Authentication' should not be selected.
- In the 'Outgoing mail' section, the 'My server requires authentication' option should not be selected.
5. Now click on the 'Connection' tab at the top.
Select 'Connect using my phone line', then select your Freeserve connection from the menu underneath. This will ensure that Outlook Express will automatically dialup the correct connection.

B. Adding a new mail account.
1. Open Outlook Express.
You can do this by clicking on the Outlook Express icon on your desktop.

Or by clicking the icon on your taskbar if you have installed Active Desktop.
2. Bring up your "Accounts" details.
Do this by clicking once on the "Tools" menu, and select "Accounts".

You'll see a box looking like this. Click on the tab marked "Mail".

The friendly name of your original e-mail account will now be visible.

3. Add a new address
Click on the "Add" button.
Select "Mail".

Enter a name in the box to identify the user of the new mail account. e.g. Emma Smith.

Enter the e-mail address for the new user e.g. emma@smith.freeserve.co.uk.
The first part of this address can be any combination of four to twenty-four letters and numbers (no spaces or punctuation).
The second part of the address (after the @ symbol) must use your account's normal internet address (i.e smith.freeserve.co.uk).
Remember. For each Freeserve account, you can change only the part of the email address before the @ symbol. Everything after the @ symbol must stay the same - including any numbers that were included in your original address.

Enter the e-mail server names.
In the "Incoming mail" box, enter "pop.freeserve.net".
In the "Outgoing mail" box, enter "smtp.freeserve.net".

Enter the POP account logon details
In the "Account name" box, enter the full name of the new address (in this example, emma@smith.freeserve.co.uk).
In the "Password" box, enter your normal password (created when you first signed up to Freeserve). All new email addresses will share the same password as the first account opened.

Enter a name to identify this account on your computer. e.g. Emma.

Select 'Finish' if you are happy with your settings. Otherwise, select 'Back'.
Your new e-mail account is now created.
C. Check your news settings.
Using Newsgroups in Outlook Express
1. Set up your news account
To use newsgroups, you need to set up a Freeserve News account in Outlook Express:
Click on the 'Tools' menu and select 'Accounts'.
Now click on the 'News' tab.
Click on the 'Add' button on the right-hand side and select 'News'.
You will have to fill in a series of boxes and press 'OK' to each one.
For your name and e-mail address, enter your name and your Freeserve e-mail address. These will identify you if you post messages to the newsgroups.
For News (NNTP) server, enter 'news.freeserve.net'
Enter a friendly name (say, 'Freeserve News').
And finally select to connect using a phoneline and select your Freeserve connection from the next box.
You should now be able to access Freeserve newsgroups.
2. Read newsgroups
To read news, first download the list of Freeserve newsgroups:
Make sure you are connected to Freeserve, then click on the 'Tools' menu in Outlook Express.
Select 'Newsgroups' - this will start Outlook Express downloading the list of newsgroups.
You can now select which groups to display.
Those groups specific to Freeserve are freeserve.announce, freeserve.help, freeserve.discuss, freeserve.systems and freeserve.test. However, there are more than 20,000 other groups for you to use.
To read a newsgroup, first subscribe by highlighting the group you're interested in and pressing 'Subscribe'.
Press 'OK' to return to Outlook Express and you will see the groups you've subscribed to on the left hand side.
Click on a newsgroup to download the titles of the articles in that group.
You can then read each article by clicking on it in the right hand pane.
If you wish to modify your subscritpions, simply return to 'Newsgroups' from the 'Tools' menu.