Carlsberg ‘Complaints Department’ TV Advert (1988)

The advert shows a man walking through an empty office building where he hears a phone ringing. He enters a disused office to answer the phone which is covered in dust. He informs the caller they have the wrong number and then hangs up. As he leaves the office he closes the door to reveal a sign, ‘Carlsberg Complaints Dept.’. The advert is insinuating that nobody ever complains about Carlsberg beer.


Year of First Broadcast 1988
Country of Broadcast United Kingdom
Primary Language Featured in Advert English
Duration of Advert (mm:ss) 0:30
Brand Advertised Carlsberg
Product(s) Advertised Carlsberg Beer
Slogan Used Probably The Best Lager in the World


There is no music featured in this advert.

Notable Characters

There are no notable characters or appearances in this advert.


Timestamp Speaker Script
0:10 Man Hello? No this is 4724. That’s quite alright.

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2 thoughts on “Carlsberg ‘Complaints Department’ TV Advert (1988)

  • 7th February 2021 at 7:43 pm

    Brought 8 cans of 500ml of Carl’s berg got at lidil Oranmore co galway one of the cans was only about 25 per cent full with no leek in can or cap opened the rest were fine

    • 25th May 2021 at 11:30 am

      Hi Brian, that doesn’t sound great! I’d try and contact the company themselves for a refund. Dan


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